Testimonials & Reviews
Sunrise Dental
Dentist located in Bothell, WA
Sunrise Dental always appreciates feedback from our valued patients. To date, we’re thrilled to have collected 3 reviews with an average rating of 5 out of 5 stars. Please read what others are saying about Sunrise Dental below, and as always, we would love to collect your feedback.
Donna W.
Submitted 03/03/24
I have been a patient at Sunrise Dental in Mill Creek for as long as I can remember. In the beginning my visits consisted of a of the basic Cavities, and some root Canals, and routine check-ups. From the moment you walk in the office you are made to feel welcome, and it continues until the moment you walk out. Without thinking too much about it until now, That’s one of many reasons that I most likely continue to be a patient at Sunrise Dental.
Without going into my situation too much, and having to be careful about what you discuss publicly, and to be fair to Dr. Kwon, I will remain quiet about that. But, I will say I was put in an unbelievable and terrible Dental situation with a well-known, nationwide Dental Implant Center. I was basically forced to abandon my care from this Center completely. Of course I did not get the end result (which was my teeth, they had all my funds because I of course paid in advance. Needless to say, I had a huge ordeal getting some of my money back, but I did. But, it took 3 years to figure out what to do. I would like to add… 3 years of having no front teeth. It was devastating living with no front teeth, and I am still regaining my self-confidence. There is a part of me that I feel I never will get back. My advice to anyone needing implants. Try to read through the lines with my review, It’s not difficult to probably know what Dental Center I am speaking of. So, my advice is to seek other avenues for serious Dental matters. Stay away from any strictly implant only centers. Yes this is my opinion, It’s really upsetting that this happened to me, and it was awful
This is where I shall begin my feelings of Sunrise Dental, Dr. Kwon, Jennifer, his office manager. Jennifer is a very professional and she genuinely cares and is an asset to Dr. Kwon, I’m sure he is quite aware of this, but I believe that she should always be reminded. Please forgive me but, I know there are 2 gals working up front, I just don’t know her as well, or communicate with her as much. But, I must say that the staff of Sunrise Dental are more than just friendly, I consider them my friends, and please I know this may sound a bit over the top, but it's true, Dr. Kwon immediately took me under his “wing” and started speaking about how to make plans and make this shell of a person I had become, have hope. That’s an understatement too. I had 3 different estimates with 3 different type Dentists, and Sunrise Dental was the last estimate.
Dr. Kwon gave me an estimate that was designed for my situation only. I have to say for the first time in a long time, I was talking with a Dentist that wasn’t thinking only about the money. He was thinking about me, what was the fair thing to do to help me. Because it was the right thing to do. I personally thanked Dr. Kwon for treating me with such honesty and fairness. To be honest, I think he didn’t even realize he was being fair, it just came naturally. When I meet people like Dr. Kwon, I always think, and say to myself “he was definitely raised right by his parents” So this may sound strange but, who cares, Maybe Dr. Kwon might let his parents know that they did good. Now I could be wrong. Maybe he had no help or support. I’m a pretty good judge of character, and I’m fairly certain that's not the case.
To end this review, Tomorrowis my appointment to have my last implant to be quickly screwed in my mouth ( for lack of better words). I felt that this was the appropriate time to write my review. My terribly, horrible and sad journey, for about 4 years straight, has come to it’s end. It’s quite overwhelming and I get a bit emotional thinking about it. I really can only think of the good things that came from this hard time. For one. Dr. Kwon gave me my faith back in humanity. That’s huge! I feel that Sunrise Dental saved my life in a sense. Let me rephrase that. They did save my life.
Sincerely,
Donna Wolff
P.S. Here you thought that was the end of my honest review. I want to share a situation that happened just a month ago in preparation for my last implant. I had to have a cavity filled because it was easier while my implant wasn’t in yet. Two things I’d like to mention. Sunrise Dental just had some re-modeling done, and quite a lot . During the super cold weather we had a water pipe must have broken and water went everywhere. They just had walked in the office to begin the day, and I was the first appointment. So I got a call saying they would have to reschedule. I was just leaving and a bit let down but I understood. I called to reschedule and because I have new insurance and a deductible. I called to see how much out of pocket I needed to pay. Jennifer stated I owed nothing, and that they had enough in my old account to cover this. After really thinking about it, I think I saw it clearly. Dr. Kwon filled my cavity free of charge because he felt bad that had to reschedule. I say this again. I can't be sure about my ideas on why there was no charge. But, to me it's a safe bet that I’m right. If you are in need of an honest, professional, highly knowledgeable Dentist, with all the newest procedures to decide on….your search is over. Next step is easy. Call and make that appointment. Thank you for your time reading this. I know it was long. I am a life time patient of Sunrise Dental. That’s a great feeling. My only worry now is if my long review will fit. I hope it doesn’t have a “character limit” and it looks like my entire review was allowed!
Melissa E.
Submitted 06/21/22
Excellent professional patient services. Very knowledgeable and caring. Steven the hygienist is thorough and explains exactly what he is doing. Kimberly the dental assistant is very clean and professional . I would definitely recommend this dental office to anyone seeking professional dental services.
Emmanuel A.
Submitted 11/15/17
Excellent
Accepted Insurance Providers
At Sunrise Dental of Bothell/Mill Creek, we are dedicated to our patients' dental health. We accept most PPO insurances to make sure that all of our patients are covered. If your insurance is not listed or if you have any questions, please call our office to see how we can partner with you.
